NaviUpgrade.com offers a 1-year failure-free guarantee on all pre-owned electronics and wiring harnesses purchased from our site.
NaviUpgrade is happy to pay return shipping and provide a replacement for items that qualify for our warranty.
The warranty does not include any problems caused by any conditions, malfunctions or damage not resulting from material defects or workmanship. Products that have been tampered with are not eligible for warranty. Examples of problems not considered normal wear and use: Auto Accidents, flooding, road debris, improper installation, etc.
NaviUpgrade accepts returns postmarked for return up to 21 days after delivery. The customer pays return shipping for non-warranty returns.
Returns are subject to 10% – 20% restocking fee (depending on the part), plus the original shipping cost to the customer. If the customer would like to exchange a part for a different part they would just need to ship the item back and pay the difference of cost of the new part plus shipping. If NaviUpgrade makes a shipping error, we will send a label for the return and send the correct part if in Stock or Refund the full amount if not in stock.
Any Questions not addressed on this page please feel free to ask: firstname.lastname@example.org
5461 Yarmouth Avenue
Encino, CA 91316