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New Email System

Let's be honest -- it's difficult starting your own business, especially one that requires answering a lot of questions such as NaviUpgrade. Over the last year I've struggled to keep up with, and keep track of emails which has been frustrating both my potential customers and myself. 

To start 2021 on the right foot, I've moved on to a new ticketing system that allows me to track emails and make sure that everyone has their questions answered. Through 2021 I aim to answer more emails than ever. Just fill out the form below and your question will be answered in a timely, professional manner. 

Thanks for choosing NaviUpgrade, I look forward to helping you along your upgrade journey.
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Contact forms aren't your thing? No worries... try these contact methods below... 
c: 805.452.0599 (we get a lot of spam calls -- if you can, please text us beforehand)

Warranty offers a 1 year failure warranty on all pre-owned electronics and wiring harnesses purchased from our site. 

NaviUpgrade is happy to pay return shipping and provide a full refund for items that qualify for our warranty. 

The warranty does not include any problems caused by any conditions, malfunctions or damage not resulting from material defects or workmanship. Products that have been tampered with are not eligible for warranty. Examples of problems not considered normal wear and use: Auto Accidents, flooding, road debris, improper installation, etc.


NaviUpgrade accepts Returns for up to 21 days after delivery. The customer pays for return shipping for non-warranty returns.

Returns are subject to 10% – 20% restocking fee (depending on the part), plus the original shipping cost to the customer. If the customer would like to exchange a part for a different part they would just need to ship the item back and pay the difference of cost of the new part plus shipping. If NaviUpgrade makes a shipping error, we will send a label for the return and send the correct part if in Stock or Refund the full amount if not in stock.

Any Questions not addressed on this page please feel free to ask:

5461 Yarmouth Avenue #30
Encino, CA 91316
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